SpaFlow, for spas

Rooms and therapists

Treatments booked to a therapist and a room of the right type, with turnaround between guests; couples side by side, spa days across rooms, and places in the steam room.

Therapist rules

Most treatments a day, hands-on minutes, breaks, and no heavy treatments back to back. A booking that breaks one is refused with the rule named.

Health and consent form

Filled in on the desk tablet, with explicit consent first. A flagged answer goes to a manager, and check-in waits until it is cleared.

Checkout and the day close

Treatments, add-ons and retail by therapist, split payment, deposits, refunds and the day’s count.

Vouchers and packs

Gift vouchers and treatment packs sold and redeemed at the counter, where the country’s rules for them are known.

The team

The roster feeding the grid, attendance by QR code, leave, tips (in the UK), and approvals.