Terms of sale

Last updated 9 November 2026

These terms are the contract when your business buys an app from ownapp.store. They sit beside the OwnApp Software Licence, which says what your business may do with the code, and our refund and cancellation and delivery pages, which say the same as these terms in more detail.

1. 1. Who sells, and who buys

   We are RupeeStack Platform Private Limited, a company incorporated in India, registered for GST in Karnataka; our address and GSTIN are at the top of this page. OwnApp is our product. We sell to businesses: you buy for your business, and by buying you confirm you may act for it.

   We do not sell to people buying for themselves. If the law where you live treats you as a consumer anyway, every right it gives you applies as well, whatever these terms say.

   Sources: Consumer Protection Act 2019 (India), section 2(7); Consumer Rights Act 2015 (UK), section 2

2. 2. Making the contract

   You choose an app, enter your business’s legal name and country (and, on our payment provider’s page, its address), and tick a box (never ticked for you) to accept these terms and the licence. The contract is made when our payment provider confirms your payment. Being made online does not make it any less a contract.

   Your order records the version of these terms you accepted. A later version never changes an order already paid for.

   Sources: Information Technology Act 2000 (India), section 10A; Consumer Protection (E-Commerce) Rules 2020 (India), rule 4(9)

3. 3. What you buy

   A licence, for the one legal business named on your order and its own branches, to the source code of one app, under the OwnApp Software Licence. You get the app’s signed release to download, a licence certificate in your business’s name, and every release of the app for the number of months its page shows when you pay: 12 months for every app today.

4. 4. Price, tax and paying

   Each app has one price in US dollars, shown on its page and again before you pay. You pay once, by card or another way our payment provider’s own page offers: your payment details go to the provider, never to us.

   For a business outside India, the price is all you pay us. Selling it to you is an export of services from India, which India taxes at zero, so we charge no Indian GST. Any tax your own country charges on services bought from abroad is for your business to account for.

   A business in India will pay in rupees, with GST at 18% added, and get a GST tax invoice. Buying from India opens once our payment provider takes rupees; until then, a business in India can join an app’s waitlist.

   Sources: IGST Act 2017, section 2(6) and (17); IGST Act 2017, section 13(12); IGST Act 2017, section 16; Notification 11/2017-Central Tax (Rate), entry 17(ii)

5. 5. Your invoice

   Every sale gets a tax invoice, issued when you pay: emailed to you, and kept in your account to view or print. It shows our name, address and GSTIN, your business’s name and address, the service and its code (SAC 997331), the price, the tax, and, for a sale outside India, that it is an export made without paying integrated tax under a Letter of Undertaking.

   Sources: CGST Act 2017, section 31; CGST Rules 2017, rule 46

6. 6. Delivery

   Nothing is shipped. Once your payment is confirmed, your licence and the release are in your account, ready to download. Our delivery page says how downloads work, and what to do if nothing arrives.

   Source: Consumer Protection (E-Commerce) Rules 2020 (India), rule 7(1)(a)

7. 7. Updates

   Every release of the app reaches you for the months your order shows, counted from the day you paid. After that, updates cost 20% of the app’s price at the time, a year, if you want them; the store does not sell renewals yet. Your copy keeps running whether or not you renew: a copy on your own server has no switch we can turn off.

8. 8. Design partners

   An app sold to design partners is new. You buy it knowing it may have problems nobody has found yet, and you tell us what goes wrong. It is the same licence, on these same terms.

9. 9. Cancelling and refunds

   A business buying a download has no right to cancel because it changed its mind. We refund you in full if what you bought is not delivered, is not what its page described, or does not work as its page says, or if you were charged twice for one order. If you are a consumer in the UK, you may cancel within 14 days of buying, and we refund you within 14 days of your cancelling.

   If the code infringes someone else’s rights and we cannot fix that, we refund the price less one fifth for each full year since you received it. Refunds go back the way you paid, or to your bank if that payment can no longer be refunded, and come with a credit note for the invoice. Our refund and cancellation page says how to ask, and how long it takes.

   Sources: Consumer Protection (E-Commerce) Rules 2020 (India), rules 4(10) and 7(4); Consumer Contracts Regulations 2013 (UK), regulation 30; regulation 34; CGST Act 2017, section 34

10. 10. Hosting

    If you ask us to host your copy at a name on ownapp.live, we quote first, agree the plan and its terms with you in writing, and set it up by hand. Nothing is charged until you agree.

11. 11. Our liability

    Across everything your business buys from OwnApp, our total liability is capped at the greater of the fees your business paid us in the 12 months before the claim and ₹50,000. The cap does not apply where the law does not allow one, such as death or personal injury caused by negligence, or fraud.

    Nothing in these terms shortens the time you have to bring a claim.

    Sources: Unfair Contract Terms Act 1977 (UK), section 2; sections 3 and 11; Indian Contract Act 1872, section 28

12. 12. Complaints

    Write to support@ownapp.store, or about your personal data to privacy@ownapp.store; our contact page lists every way to reach us, with our hours. Our grievance officer acknowledges your complaint within 48 hours, gives it a ticket number and a copy of it as we recorded it, and resolves it within one month of receiving it.

    Sources: Consumer Protection (E-Commerce) Rules 2020 (India), rules 4(4) and 4(5); E-Commerce Amendment Rules 2026 (India)

13. 13. The law and the courts

    These terms are governed by Indian law, and the courts at Bengaluru decide any dispute. A consumer keeps the protections of their own country’s law that a contract cannot take away, including any right it gives them to bring a claim in their own courts.

    Source: Consumer Rights Act 2015 (UK), section 74