Delivery

Last updated 9 November 2026

Everything you buy here is delivered online, to your account on ownapp.store. Nothing is shipped, and there is no delivery charge.

1. 1. When it arrives

   Once our payment provider confirms your payment, usually within moments of paying, your licence appears in your account under Licences, with the app’s release ready to download. We also email you the invoice, with a link to it.

   Source: Consumer Protection (E-Commerce) Rules 2020 (India), rule 7(1)(a)

2. 2. Downloading

   From your account, you make a download link for the release. A link lasts 10 minutes, works 3 times, and works only for you, signed in. You can make a new one whenever you need it, for as long as your account exists.

   With the release comes your licence certificate, in your business’s name, signed by us.

3. 3. Updates

   Every new release of the app appears in your account, ready to download, for the months of updates your order shows.

4. 4. Hosting

   If you ask us to host your copy, we agree the plan with you first, set it up by hand, and write to you when it is running.

5. 5. If nothing arrives

   Look in your account a few minutes after paying, and in your spam folder for our email. If your licence is still not there an hour after you paid, write to support@ownapp.store, or reach us any way our contact page lists. If we cannot deliver what you paid for, we refund you in full (see Refund and cancellation).

   Source: Consumer Protection (E-Commerce) Rules 2020 (India), rule 7(4)